How Security Intelligence Helps Healthcare with Detecting Threats, Compliance and Social Media
At a recent customer meeting, I had the opportunity to speak with a Director of Information Security from a large hospital system in the mid -West. I asked him about what Security Intelligence means to his organization. Three things in his reply stood out: compliance, detecting and preventing threats, and the exposure resulting from social media use. As a large healthcare organization, they are responsible for protecting the information of their patients that visit them as well as all hospital associates. They are bound by HIPAA, and because they do a lot of credit card transactions (pharmacies, gift shops, and doctor visit payments), they are bound by PCI DSS as well. These regulations and standards require them to not simply keep logs but also be able to know what is touching and going on in the networks, including smaller sites into which they lack direct visibility.
They need to be able to correlate events to get the intelligence needed to track down possible breaches or anything going on in the network that could involve HIPAA or PCI. Security Intelligence allows them to find that needle in the pile of needles, and this is important: in real time, and to determine what happened when, and proactively prevent things that have the potential to become a big problem. In the past they were reactive and spent a lot of time building special scripts to dig through logs. With Security Intelligence, not only were they able to catch a zero- day attack during a demonstration prior to installation, but now they have the intelligence to see things before they occur, allowing them to easily show value to their executive team.
Compliance and threat detection are pretty common themes with many customers with whom I speak. What really piqued my interest was when we started talking about social media, as my expertise lies in leveraging online media for marketing. This is a topic that over the past year continues to grow with many of our customers. Like many customers, they are still working through their policy for social media. What’s interesting is how the organization is using security intelligence to help build their strategy. Right now they allow their employees to use Facebook, and one of their biggest concerns was around how much time and bandwidth is consumed. With Security Intelligence, they have the visibility they need to help them make better decisions in terms of what they want to allow and how they want to configure devices in terms of limiting or preventing some of that traffic.
Chris Poulin, Q1 Labs’ Chief Security Officer, has recently gotten many requests to speak about this topic. Check out the latest video of Chris talking about “How to Balance the Risks of Social Media.” This video is part of a series we will be publishing on social media risks, so stay tuned!